We love helping you craft your unique photographic story, and keeping your trust is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information We Collect:

Account Information: When you create an account, we collect your name, email address and phone number.

Order Information: When you place an order, we collect your billing address, shipping address as well as order details like items purchased and shipping preferences.

Website Usage: We automatically collect basic information about your usage of our website, such as browsing history, IP address, and device type. This helps us improve the user experience and provide relevant content.

Cookies and tracking: We use cookies and similar tracking technologies to personalize your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

  • Process orders and deliver your purchases.
  • Send you important order updates and confirmations.
  • Provide customer support and respond to inquiries.
  • Personalize your website experience and recommend relevant products.
  • Optimize our website and improve our marketing efforts.
  • Comply with legal and regulatory requirements.

Sharing Your Information:

We never sell or share your personal information with third-party marketers. We may share your information with trusted service providers such as payment processors, shipping companies, and email delivery services, but only to the extent necessary to fulfill our obligations to you. We comply with data protection laws and regulations, and will only transfer your information internationally with your consent or as required by law.

Data Security:

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption, and firewalls to safeguard your data.

Your Choices:

  • You can access, update, or delete your personal information through your account settings.
  • You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the footer of any email.
  • You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at support@lumora.com.bd or phone at +8801886923329.